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Balraj · Candidate #2783

Front Desk coordinator
Front Desk coordinator · Marketing, Sales & Business Development · Dematagoda, Colombo
degree-bachelor 1 CV available
✓ Approved Candidate

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01

Applicant Summary

Dynamic and results-driven digital marketing assistant with experience in social media support, content creation, basic SEO, and digital banking promotion. Also experienced as a front desk coordinator handling visa processing, client intake, and administrative tracking.
02

Professional Details

Job TitleFront Desk coordinator
IndustryMarketing, Sales & Business Development
Education Leveldegree-bachelor
LocationDematagoda, Colombo
CountrySri Lanka
03

Skills & Expertise

Social media campaignsContent creationBasic SEOCanvaGoogle AnalyticsMicrosoft OfficeData EntryProblem SolvingCustomer Issue ResolutionIndian Visa documentationTeam CollaborationBranch Support ActivitiesLeadershipOrganizing skillsCommunicationAdministration skills
04

Professional Experience

Assistant Digital MarketingAssisted customers with opening bank accounts and completing KYC documentation; promoted digital banking services; educated customers on digital finance tools; provided guidance on BOC SmartPay and other platforms; supported cheque clearing operations; created and distributed marketing materials; responded to customer inquiries; collected customer feedback; collaborated with internal teams.
Front Desk coordinatorGuides Indian visa online applications, verifies passport validity and photo specifications, gathers supporting documents, schedules appointments, greets walk-in clients, answers inquiries via phone and email, collects fees, manages passport/document logs, coordinates flight and hotel bookings, monitors visa approval status, and maintains customer records.
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Education & Qualifications

Bachelor of Business Management General (External) DegreeCurrent
Diploma in Leadership and ManagementCompleted
G.C.E Advanced LevelGeneral English S, Business Studies B, Economics A, Accounting A
G.C.E Ordinary LevelEnglish S, Mathematics A, Sinhala Language & Lit B, Commerce B, History B, IT C, Science S, Buddhism B, Dancing C
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