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Anushka · Candidate #2975

Branch Manager
Branch Manager · Education, Training · Galle, Galle
degree-bachelor 1 CV available
✓ Approved Candidate

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01

Applicant Summary

Branch Manager with experience in operations, business performance management, team leadership, recruitment, and process optimization. Background also includes logistics, imports coordination, and office/operations management.
02

Professional Details

Job TitleBranch Manager
IndustryEducation, Training
Education Leveldegree-bachelor
LocationGalle, Galle
CountrySri Lanka
03

Skills & Expertise

Target Drive & Business Performance ManagementAdmin KPI & Performance ManagementAcademic KPI & Performance ManagementTeam Management & LeadershipStaff Utilization & Workforce PlanningStudent Registration & Conversion ManagementStudent Retention & Customer Service ManagementPlacement & Academic Operations ManagementMarketing & Lead Generation CoordinationBranch Operations & Process OptimizationBudget & Cost ManagementCompliance & Risk ManagementFacility & Resource ManagementData AnalysisPerformance Monitoring & ReportingStrategic PlanningContinuous ImprovementSupply Chain & Vendor CoordinationBusiness Strategy PlanningCustomer Service & Quality AssuranceCoordinating ShipmentsDocumentation ManagementCustoms ClearanceTransportationMS OfficeOutlookMS TeamsGoogle WorkspaceDriveMeetZoomCanvaCRMERPAI PromptingAI Research & EducationComputer Hardware/Software Installation & ConfigurationInterpersonal SkillsCommunicationLeadershipEmotional IntelligenceAdaptabilityTime ManagementProblem SolvingDecision makingConflict resolutionChange ManagementTransformation Management
04

Professional Experience

Branch ManagerTarget drive and business performance management; admin and academic KPI management; team management and leadership; student registration and retention; placement and academic operations management; marketing and lead generation coordination; branch operations and process optimization; budget and cost management; compliance and risk management; facility and resource management; data analysis and reporting; strategic planning and continuous improvement.
General Manager Office & OperationsScheduled and coordinated meetings, appointments, and travel arrangements; recruited, trained and occupied 750 skilled and unskilled workers within 2 years; business strategy planning, implementation, execution and KPI evaluation; team management and leadership; supply chain and vendor coordination; compliance and risk management; customer service and quality assurance; data analysis, performance monitoring and evaluation.
Executive OfficerRecruited, trained and occupied an operations team of 15 supervisors; strategic planning; process improvement; team management and leadership; supply chain and vendor coordination; data analysis, performance monitoring and evaluation; compliance and risk management; customer service and quality assurance.
Imports CoordinatorCoordinated shipments including sea freight and trans shipments; document management (DO, CUSDEC, B/L); customs clearance and transportation; cost management; job closing; compliance and risk management including cargo insurance, claims and refunds; supplier and stakeholder management; customer service and quality assurance.
CoordinatorOrchestrated import and export operations for diverse cargo; streamlined documentation management; coordinated customs clearance and transportation; achieved 15% faster delivery times; cost management; job closing; compliance and risk management; supplier and stakeholder management; customer service and quality assurance.
Logistics CoordinatorCoordinated customs clearance, regulatory and government approvals, valuation and inspection; document submissions.
Network AssistantDesigned and implemented LAN and WAN for more than 50 PCs in a Microsoft Windows environment; software and hardware installation; troubleshooting and configuration.
05

Education & Qualifications

Executive Diploma in Business ManagementStrategic Thinking – A+; Marketing management – A; Information & Communication Tech. – A; Human Resource Management – B; Management Accounting – C
Business English Certification – C2Berlin, DE
CISCO Certified Network AssociateColombo, LK
A+ CertificationColombo, LK
Microsoft Certification Program (MCP) in Managing & Maintaining a MS Windows Server 2003 EnvironmentColombo, LK
Diploma In EnglishKandy, LK
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