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Newton · Candidate #3044

Call Center & Data Entry Specialist
Call Center & Data Entry Specialist · Customer Service & Call Centre · Wellampitiya, Colombo
diploma 1 CV available
✓ Approved Candidate

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01

Applicant Summary

A highly motivated and detail-oriented professional with experience in customer support, bank recovery operations, and data entry management. Also has community leadership and educational mentoring experience.
02

Professional Details

Job TitleCall Center & Data Entry Specialist
IndustryCustomer Service & Call Centre
Education Leveldiploma
LocationWellampitiya, Colombo
CountrySri Lanka
03

Skills & Expertise

Call Center OperationsData Entry SkillsProfessional TypingBank Recovery & NegotiationSocial Media ManagementCustomer Relations (CRM)Leadership & Mentoring
04

Professional Experience

Call Center & Data Entry SpecialistManaging inbound and outbound communication channels; executing detailed data entry operations; monitoring and resolving official social media inquiries on Facebook; streamlining processing schedules to maintain workflow and data integrity.
Bank Recovery Call Center ExecutiveConducted customer outreach, managed financial recovery communications, negotiated payment structures, maintained interaction and recovery records, and met operational recovery targets.
Sunday School TeacherPlanned and implemented educational and spiritual development programs for children; fostered mentorship and leadership; organized church functions, weekly sessions, and youth activities.
05

Education & Qualifications

Diploma in Asian Computer Studies
G.C.E. Advanced Level (A/L)Art Stream
G.C.E. Ordinary Level (O/L)
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