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FATHIMA · Candidate #3075

Front office Receptionist
Front office Receptionist · Hospitality, Travel & Tourism · Nintavur, Ampara
degree-bachelor 1 CV available
✓ Approved Candidate

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01

Applicant Summary

Motivated and dedicated student currently pursuing a Higher National Diploma in Travel and Tour Management at University College of Kuliyapitiya. Has experience in hospitality operations, guest relations, reservations, and front office reception, with strong leadership and customer service skills.
02

Professional Details

Job TitleFront office Receptionist
IndustryHospitality, Travel & Tourism
Education Leveldegree-bachelor
LocationNintavur, Ampara
CountrySri Lanka
03

Skills & Expertise

Project ManagementTeamworkTime ManagementLeadershipEffective CommunicationCritical ThinkingCustomer ServiceFinancial TransactionOperations ManagementPlanningschedulingrisk assessmentHotel software (eZee AbsoluteeZee OptimizeMS Office)Guest inquiries handlingCheck-in and check-outReservations managementLaundry and linen operationsTeam collaborationInterdepartmental coordinationSocial media marketingE-brochure creationVideo content creation
04

Professional Experience

Data Entry & Hardware Technician
Front office Trainee & ReceptionistCheck in & check out, reservation, handling guest complaints.
Front office ReceptionistManaged guest and travel agency reservations via email, prepared invoices, assisted billing, and supported daily operations.
05

Education & Qualifications

Higher National Diploma In Travel and Tour Management
G.C.E Advance Level Arts
Computer Hardware Technician (NVQ L-04)
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