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NAVARATHNA · Candidate #3076
Senior RCM Executive cum Team Head
Senior RCM Executive cum Team Head · Healthcare & MedicaL · Wellampitiya, Colombo
degree-bachelor 1 CV available
✓ Approved Candidate
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Applicant Summary
Dynamic professional with experience in Revenue Cycle Management (RCM), administration, customer service, sales, and team leadership. Currently working as a Senior RCM Executive cum Team Head and experienced in office administration, operations coordination, and client communication.
Professional Details
Job TitleSenior RCM Executive cum Team Head
IndustryHealthcare & MedicaL
Education Leveldegree-bachelor
LocationWellampitiya, Colombo
CountrySri Lanka
Skills & Expertise
Professional Experience
Senior RCM Executive cum Team HeadLead and supervise the Revenue Cycle Management (RCM) team to ensure operational efficiency and productivity. Monitor medical billing processes, claim submissions, and payment follow-ups. Handle client coordination and resolve operational issues efficiently. Train and guide junior team members to improve workflow performance. Prepare reports and ensure compliance with company standards and deadlines. Improve team communication and process coordination to achieve targets.
Administrative ExecutiveManaged day-to-day administrative operations and office coordination. Scheduled meetings, maintained records, and handled internal communications. Assisted management with documentation, reporting, and workflow organization. Coordinated with clients and suppliers to ensure smooth business operations.
RCM (Revenue Cycle Management) - Operations ExecutiveSupported healthcare revenue cycle operations and claim management processes. Managed schedules, documentation, and customer communication. Assisted in improving operational workflows and team coordination. Maintained accuracy in records and ensured timely processing of tasks. Worked collaboratively to meet organizational performance targets.
Marketing ExecutivePromoted housing loan products and assisted customers with inquiries. Supported sales and marketing campaigns to achieve business targets. Built positive customer relationships through professional communication. Assisted in lead generation and client follow-ups. Contributed to improving customer satisfaction and service delivery.
Education & Qualifications
G.C.E Ordinary LevelSuccessfully completed
G.C.E. Advanced LevelSuccessfully completed
Diploma in Information Technology
Higher National Diploma in Computer Science (Network Engineering)