Thusitha · Candidate #3114

Senior Manager Call operator

Senior Manager Call operator · Accounting & Finance · Colombo, Colombo

degree-bachelor 1 CV available

✓ Approved Candidate

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Applicant Summary

Enthusiastic and dedicated accounting professional with extensive experience in accounting, management reports, HRM systems, data analysis, and tele sales. Experienced in Oracle E-Business Accounting and Oracle HRMS, with a background spanning accounting, admin support, IT support, and customer contact roles.

Professional Details

Job TitleSenior Manager Call operator

IndustryAccounting & Finance

Education Leveldegree-bachelor

LocationColombo, Colombo

CountrySri Lanka

Skills & Expertise

AccountingMS WordMS Excel ReportsOracle AccountingHRMS PackagePower Point PresentationData AnalysisData EntryManagement Accounts ReportsTele SalesMarketingComputer Hardware and Software

Professional Experience

Senior Manager Call operatorContacting customer care queries, resolving issues, archived monthly sales target and retentions, operating back office, promoting promotions, and following up and updating customer database.

Tele Sales ExecutiveContacting and following customers, achieving monthly sales target, updating customer database, and analyzing monthly sales.

Data AnalysisData checked and entered daily to online website, uploading necessary videos and images, tracking codes and data files, preparing static reports, and various articles and sliders.

Accountant + Admin related worksKey user in Focus Accounting System in Jeddah branch, handling daily collections, receivables, invoices, inventory reports, branch expenses, salary cards, and bank reconciliation reports.

Database Accounts & Client Data AnalysisMaxhire database analysis, checking candidate data, uploading state jobs to database, matching candidate resumes with jobs, and analyzing jobs and candidate profiles with periodic files.

Accountant + IT Support (Finance Department)Key user and accountant in Oracle E-Business Accounting Package and Oracle HRM System; managed accounts codes, parent company accounts, financial reports, troubleshooting, training, group consolidation, and external audit support.

Assistant AccountantCash book, daily collection report, petty cash, and management reports.

Education & Qualifications

Passed G.C.E O/L Examination

Passed G.C.E A/L Examination

English for Communication Level 1

Computer Diploma Course

Professional course Oracle E-Business Accounting and Oracle HRMS System