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Chameera · Candidate #3133
Customer Service Assistant
Customer Service Assistant · Customer Service & Call Centre · Gampaha, Gampaha
degree-bachelor 1 CV available
✓ Approved Candidate
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Applicant Summary
Motivated and detail-oriented professional with experience in customer service and administrative support. Has ongoing and completed qualifications in primary education, psychology & counselling, HR management, ICT, and English, with strong communication and organizational skills.
Professional Details
Job TitleCustomer Service Assistant
IndustryCustomer Service & Call Centre
Education Leveldegree-bachelor
LocationGampaha, Gampaha
CountrySri Lanka
Skills & Expertise
Professional Experience
Customer Service AssistantProvided frontline customer service, handled inquiries, managed order processing and client communications, supported internal teams, resolved complaints, and assisted with data entry and client databases.
Education & Qualifications
Bachelor of Education in Primary EducationQualified to Enroll - 2024 Intake; eligible for higher-level academic and professional teaching roles
Higher National Diploma in Primary TeachingFinal Year - Ongoing; national-level professional teacher training qualification
Diploma in Psychology & CounsellingSuccessfully Completed
Diploma in Human Resource ManagementOngoing; provides HRM fundamentals with transferable skills for administration and support roles
Diploma in Information & Communication TechnologySuccessfully Completed
Diploma in EnglishSuccessfully Completed
General Certificate of Education - Advanced Level ExaminationTechnology Stream; Biosystems Technology, Science for Technology, Information & Communication Technology
General Certificate of Education - Ordinary Level ExaminationSinhala Language & Literature A, Buddhism A, Dance (Upcountry) A, Health & Physical Education A, English B, History C, Commerce & Accounting C, Mathematics S, Science S