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MOHAMMED · Candidate #3147

Business Development Executive – Immigration and Visa Service
Business Development Executive – Immigration and Visa Service · Marketing, Sales & Business Development · Colombo, Colombo
school 1 CV available
✓ Approved Candidate

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01

Applicant Summary

Business development and customer service professional with experience in immigration and visa services, contact centre operations, and team leadership. Also has experience as a machine operator and in B2B sales and administration-related work.
02

Professional Details

Job TitleBusiness Development Executive – Immigration and Visa Service
IndustryMarketing, Sales & Business Development
Education Levelschool
LocationColombo, Colombo
CountrySri Lanka
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Skills & Expertise

Communication SkillHighly disciplinedHonest and HardworkingGood health conditionTime management skillsCustomer relationship managementSales target achievementTeam leadershipSalesforce CRMSAP CRMMachine operation
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Professional Experience

Business Development Executive – Immigration and Visa ServiceB2B sales agent and administration-related work; managing documents and making telecalls for leads and converting them to sales; customer service focus; managed a sales team of 5 members; built customer relationships; met and exceeded sales targets; resolved client issues; collaborated with cross-functional teams.
Machine OperatorRan SIMA texturizing and wrapping machines; wound yarns and monitored lines; experience with Bramag and twisting machines.
Team Leader – OperationsManaged Unilever Purit and Unilever Consumer Care hotlines; updated team performance reports; used Salesforce CRM and SAP CRM; trained new team members; coached low performers; organized team events and motivational programs.
Contact CentrePromoted products and services through inbound and outbound calls; customer service for corporate and senior management hotlines; handled non-voice processes including chat, email, SMS, and fax.
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Education & Qualifications

GCE O/L Local SyllabusSuccessfully completed
GCE A/L Commerce Stream Local SyllabusSuccessfully completed
Spoken English CourseSuccessfully completed
Information Technology courseSuccessfully completed
Foundation Course in Human Resource ManagementSuccessfully completed
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