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K · Candidate #3190

Telemarketing Executive
Telemarketing Executive · Customer Service & Call Centre · Colombo, Colombo
school 1 CV available
✓ Approved Candidate

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01

Applicant Summary

Customer-focused professional with 1 year of combined experience in telemarketing, customer service, and team leadership. Confident in customer communication, handling inquiries, coordinating daily tasks, and supporting team performance toward targets.
02

Professional Details

Job TitleTelemarketing Executive
IndustryCustomer Service & Call Centre
Education Levelschool
LocationColombo, Colombo
CountrySri Lanka
03

Skills & Expertise

Customer serviceTeam leadership & supervisionTelesales & communicationCustomer relationship buildingNegotiation & objection handlingProblem-solvingTime managementTeamwork & collaborationWorking under pressureFast learner & adaptable
04

Professional Experience

Telemarketing Executive6 months. Conducted outbound calls, introduced company services, handled customer inquiries and objections, followed up with prospective customers, and supported lead conversion toward customer acquisition and sales targets.
Team Leader4 months. Supervised daily shop operations, coordinated team activities, assigned tasks, handled customer inquiries, managed customer orders, maintained service quality and shop standards, and supported daily targets.
05

Education & Qualifications

G.C.E. Advanced Level (A/L)Successfully completed Advanced Level.
G.C.E. Ordinary Level (O/L)Successfully completed Ordinary Level.
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