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ISHANI · Candidate #3213

Banking Assistant - Amex Card Payments
Banking Assistant - Amex Card Payments · Banking, Insurance & Financial Services · Katana, Gampaha
degree-bachelor 1 CV available
✓ Approved Candidate

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01

Applicant Summary

Results-driven Banking Assistant with 5+ years of experience in credit card operations, payment processing, and financial reconciliation. Experienced in core banking systems, GL entry processing, chargeback handling, and SLA-driven banking operations.
02

Professional Details

Job TitleBanking Assistant - Amex Card Payments
IndustryBanking, Insurance & Financial Services
Education Leveldegree-bachelor
LocationKatana, Gampaha
CountrySri Lanka
03

Skills & Expertise

Core Banking OperationsCredit Card ProcessingMS Office (WordExcel)Customer Service & Issue ResolutionAttention to detailTime ManagementSLA managementHigh-volume transaction processingBanking Systems: CTLiCardTIDEPrime 4SMS ModuleAMX ReportsOperations: Card payment processingGL entry managementBank reconciliationChargeback handlingLanka Pay settlementData amend batching
04

Professional Experience

Banking Assistant - Amex Card PaymentsManaged daily credit card exchange rate updates, reject logs, payment reconciliations, standing instruction files, data amend batches, Lanka Pay settlements, chargebacks, ATM out requests, and card payment returns.
BankingAssistant- Card ServicesProcessed reversals, adjustments, settlements, levies, and data amends; created and uploaded reversal files on iCard; handled card embossing, packing, dispatch, SMS alert registration, Priority Pass charges/refunds, adjustment reports, and merchant settlement backup duties.
05

Education & Qualifications

BA (Hons) in Business Administration
Diploma In Information & Technology
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