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Nisansala · Candidate #3288
Customer Relations Officer
Customer Relations Officer · Banking, Insurance & Financial Services · Aranayake, Kegalle
degree-bachelor 1 CV available
✓ Approved Candidate
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Applicant Summary
Motivated finance professional currently pursuing Higher National Diploma in Accountancy (HNDA) and Chartered Accountancy at CA Sri Lanka. Has experience in customer relations and finance trainee roles, with skills in financial record-keeping, data entry, payment processing, and reporting.
Professional Details
Job TitleCustomer Relations Officer
IndustryBanking, Insurance & Financial Services
Education Leveldegree-bachelor
LocationAranayake, Kegalle
CountrySri Lanka
Skills & Expertise
Professional Experience
Customer Relations OfficerHandled customer inquiries and complaints promptly and professionally; maintained and updated departmental databases and records; prepared daily, weekly, and monthly progress reports; coordinated with relevant departments to ensure timely resolution of customer issues and smooth workflow.
Finance TraineeAssisted with financial data entry and maintained accurate financial records and documentation; prepared daily and monthly financial reports; supported invoice processing and payment cycles; updated and maintained financial information within ERP systems; assisted with day-to-day finance and accounting activities.
Education & Qualifications
Higher National Diploma in Accountancy
Chartered Accountancy (Reading, Business Level 1)
G.C.E. Advanced LevelAugust 2021 (2022); Index No. 6522033; Economics – C, Business Studies – B, Accounting – B
G.C.E. Ordinary LevelIndex No. 61390135; Passed with 4 A’s (including Mathematics), 2 B’s, 2 C’s, 1 S
Diploma in English
Diploma in Information Technology