← Back to Candidates
Prabaharan · Candidate #3319
Service Supervisor
Service Supervisor · Hospitality, Travel & Tourism · Nawalapitiya, Kandy
school 1 CV available
✓ Approved Candidate
Privacy-protected public view
Applicant Summary
Highly experienced Catering & Food Service Supervisor with over 20 years of international experience across hospital, airline, and large-scale catering operations in the UAE, Qatar, and Sri Lanka. Experienced in team leadership, HACCP and food safety compliance, patient meal services, inventory control, and audit preparation.
Professional Details
Job TitleService Supervisor
IndustryHospitality, Travel & Tourism
Education Levelschool
LocationNawalapitiya, Kandy
CountrySri Lanka
Skills & Expertise
Professional Experience
Service SupervisorLed and managed a team of 40 catering employees; ensured timely and accurate meal delivery to hospital wards; coordinated with dietitians and nursing teams for special diets; maintained strict HACCP and hospital food safety compliance; monitored food quality, hygiene, and portion control; handled patient complaints professionally; conducted staff training and performance evaluations; managed shift scheduling and manpower allocation; controlled inventory and ensured FIFO implementation; reduced food wastage through effective stock management; prepared department for internal and external audits.
Catering SupervisorMaintained food hygiene standards as per HMC regulations; ensured safe food preparation and patient meal service; allocated staff based on operational requirements; prepared duty rosters and managed workforce planning; conducted daily operational rounds; led toolbox meetings and safety briefings; resolved operational issues efficiently; ensured hygienic and safe catering processes.
Sales ManagerManaged sales operations and client relationships; supervised sales team performance; achieved company sales targets; developed customer service strategies.
Team Leader (FC-04)Supervised airline catering staff; managed catering operations for multiple international airlines; identified and reported food safety hazards; handled VIP and VVIP flights; ensured proper food labeling and quality control; coordinated with crew in-charge for smooth service handover; prepared manpower, equipment, and material reports; submitted daily operational reports.
Education & Qualifications
G.C.E. Ordinary Level
Junior Technical Certificate
Diploma in English & Higher Studies
Computer Course (MS Word, Excel, Outlook, Internet)
Emergency First Aid Certification
Certified Course in Food Hygiene
Aviation Security Awareness Training
Safety Awareness Training