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G.D. · Candidate #3425

Operation Assistant
Operation Assistant · Banking, Insurance & Financial Services · Colombo, Colombo
school 1 CV available
✓ Approved Candidate

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01

Applicant Summary

Banking Operations Assistant with 10 months of experience in a BPO banking division. Experienced in supporting call center operations, handling customer inquiries, maintaining records, and assisting with customer complaint follow-ups.
02

Professional Details

Job TitleOperation Assistant
IndustryBanking, Insurance & Financial Services
Education Levelschool
LocationColombo, Colombo
CountrySri Lanka
03

Skills & Expertise

Customer ServiceCommunication SkillsCall HandlingCustomer Complaint HandlingBanking OperationsData Entry & Record KeepingProblem SolvingTeamworkTime ManagementMicrosoft OfficeSinhala LanguageAttention to DetailAbility to Work Under Pressure
04

Professional Experience

Operation Assistant – Banking DivisionSupported day-to-day banking call center operations. Handled customer inquiries and provided banking-related assistance. Maintained accurate customer information and records. Assisted with customer complaint handling and follow-ups.
05

Education & Qualifications

G.C.E. Ordinary Level (O/L) ExaminationAppeared for the G.C.E. Ordinary Level Examination. English - S Pass
G.C.E. Advanced Level (A/L) ExaminationAppeared for the G.C.E. Advanced Level Examination.
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