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Lahiru · Candidate #3439
Customer Relations Officer
Customer Relations Officer · Customer Service & Call Centre · Matara, Matara
degree-bachelor 1 CV available
✓ Approved Candidate
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Applicant Summary
Customer-focused and reliable professional with current experience as a Customer Relations Officer. Background includes customer service, client coordination, and support roles across operations, events, logistics, and sales-related environments.
Professional Details
Job TitleCustomer Relations Officer
IndustryCustomer Service & Call Centre
Education Leveldegree-bachelor
LocationMatara, Matara
CountrySri Lanka
Skills & Expertise
Professional Experience
Customer Relations OfficerHandle customer inquiries, complaints, and product inquiries in retail setting. Assist with product selection and after-sales support. Maintain customer records and ensure high satisfaction.
Customer Care ExecutiveManage client communication and follow-up for 150+ projects/month. Maintain strong client relationships through timely responses and follow-ups.
Customer & Office CoordinatorHandle client inquiries, assist tasks, and coordinate team responses. Maintain zero complaints through proactive care.
Customer Support & LogisticsCoordinate with vendors/clients and assist with logistics.
Client & Logistics CoordinatorPlan event setups and solve real-time coordination issues.
FounderManage bookings, records, and delivery tracking. Achieved 85% on-time delivery through proactive follow-up.
Education & Qualifications
Diploma in Business ManagementCurrently following
G.C.E. Advanced LevelPassed
O/L EquivalentPassed
Japanese Studies