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W.G.Buddhika · Candidate #3449
Senior Front Office Attendant
Senior Front Office Attendant · Hospitality, Travel & Tourism · Mathugama, Kalutara
degree-bachelor 1 CV available
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Applicant Summary
Dedicated and detail-oriented event management student with hands-on experience coordinating and supporting events. Experienced in event coordination, reservations, guest handling, and client communication across hospitality and event settings.
Professional Details
Job TitleSenior Front Office Attendant
IndustryHospitality, Travel & Tourism
Education Leveldegree-bachelor
LocationMathugama, Kalutara
CountrySri Lanka
Skills & Expertise
Professional Experience
Senior Front Office AttendantManage room reservations and booking requests; assist guests with check-in and check-out procedures; respond to guest complaints and resolve issues professionally.
Reservation AgentHandled online reservations through digital platforms; managed customer inquiries using Meta Business Platform (Facebook, WhatsApp and Instagram); responded to customer messages and booking requests via Respond.io; confirmed, modified and cancelled reservations.
Event CoordinatorManaged event operations through PMS and Banquet Management System; planned and executed corporate functions, weddings, birthday celebrations and conferences; handled reservations, email correspondence and phone inquiries; coordinated with clients; supervised on-site event setups.
Event CoordinatorAssisted in event decoration design and mood boards; supported floral arrangement setup and decor styling; contributed to concept-based wedding planning; collaborated with creative and event management teams.
Education & Qualifications
HND in Event Management
GCE Advance Level Examination