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Anusha · Candidate #3474
Call Coordinator & Banker in Charge
Call Coordinator & Banker in Charge · Banking, Insurance & Financial Services · Battaramulla, Colombo
nvq 1 CV available
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Applicant Summary
Dynamic customer service and call coordination professional with experience in banking, wealth management, and customer care. Skilled in high-volume communication, client relationship management, complaint resolution, and maintaining operational standards.
Professional Details
Job TitleCall Coordinator & Banker in Charge
IndustryBanking, Insurance & Financial Services
Education Levelnvq
LocationBattaramulla, Colombo
CountrySri Lanka
Skills & Expertise
Professional Experience
Call Coordinator & Banker in ChargeManaging inbound and outbound calls to coordinate banking and credit-related services; overseeing daily banking operations and client transactions; following up on customer requests; handling inquiries and complaints.
Call Coordinator & Banker in ChargeCoordinated high-volume calls and managed client portfolios in the wealth and financial sector; provided customer support for banking and financial inquiries; maintained records and compliance; built client relationships.
Customer Care & Call Center ExecutiveDelivered customer service to clients seeking foreign employment opportunities; handled inbound calls, resolved queries, and managed complaints.
Customer Care Officer
Pre-School Teacher
Nursery Teacher
Education & Qualifications
NVQ Level 4 in Early Childhood Care and Development
Certificate of Completion in Computer Literacy
G. C. E. Advanced Level Examination
G. C. E. Ordinary Level Examination